Order & payment
On this page, you will find all the information about placing an order and making a payment.
If you still have questions, we are happy to help. Reach out to us through Chat or contact us here..
Once you see a product you love, you can add it to your cart. You may need to choose the size, quantity, or color for some of the products. After adding desired products, click on the shopping cart to see the overview of your selection.
If everything is correct, click "checkout" and fill in the details for the delivery.
Then, you will be asked to fill in the credit card details or to pay with IDEAL, BanContact, Paypal, etc.
Once the payment is confirmed, you will receive a confirmation in your email.
The order has been placed! You will receive your purchase soon enough. When? Ask us here
After you select the wanted products and click "checkout," follow the next steps to complete your purchase. You can choose the preferred payment method.
You may be transferred to a third-party provider to complete your payment.
After you select the wanted products and click "checkout," follow the next steps to complete your purchase. You can choose the preferred payment method.
You may be transferred to a third-party provider to complete your payment.
If the order is placed on Monday-Friday before 1 PM, we will send it the same day.
If the order is placed on Monday-Friday after 1 PM, it will be sent the next day.
If the order is placed on Saturday-Sunday, it will be sent on Monday.
Once your order is sent, you’ll receive an email with your tracking information to see the delivery status. You can also check the status of your delivery by viewing My Orders in your account.
The following Credit/Debit cards accepted for payment are:
- MasterCard
- Visa
- iDeal
- PayPal
- Klarna
- UnionPay
- American Express
- ShopPay
- Maestro
- ApplePay
- GooglePay
Important information:
For your security, your billing name and address must match the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
At PEONY, we understand how important security is to you. When you place an order with PEONY, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date.
You can be assured that your order will be placed safely and securely. We have used government-approved encryption software.
For encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:
- AOL 5.0 and higher
- Internet Explorer 5.0 and higher
- Mozilla Firefox 1.0.4 (Windows only)
- Netscape 6.0 (Windows only)
- Safari RSS